Last Updated: [Insert Date]

At Cozy Scarves Shop (“we”, “us”, or “our”), accessible from elegantfashionextras.com, we are committed to protecting the privacy and security of our discerning customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

To provide our premium shopping experience, we collect the following types of information:

  • Personal Identification: Name, email address, shipping/billing address, phone number when you place an order or create an account
  • Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal email (we never store full card numbers)
  • Transaction Details: Purchase history, product preferences, and order tracking information
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Records: Correspondence with our customer care team via email

2. How We Use Your Information

We use your data with the sophistication and care befitting our clientele:

  • To process and fulfill your orders for our artisanal scarves and home accessories
  • To provide personalized customer service and support
  • To improve our website experience and product offerings
  • To send transactional communications (order confirmations, shipping updates)
  • With your consent, to share occasional newsletters about new collections (you may unsubscribe anytime)
  • To prevent fraud and enhance payment security
  • To comply with legal obligations

3. Data Sharing & Disclosure

We treat your information with the discretion expected by our global clientele:

  • Service Providers: We share necessary information with trusted partners (payment processors, shipping carriers) solely to complete your orders
  • Legal Compliance: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We employ security measures befitting our premium brand:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited employee access to personal data

While we implement rigorous protections, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor account activity.

6. Your Rights

In accordance with GDPR and other privacy regulations, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Request data portability where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Required for site functionality (shopping cart, checkout process)
  • Performance Cookies: Help us improve site performance
  • Analytics Cookies: Provide insights into visitor behavior (using services like Google Analytics)
  • Marketing Cookies: Used for remarketing to customers who have shown interest in our products

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Children’s Privacy

Our products and services are directed to adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer:

Cozy Scarves Shop
16 Oxford Rd
Manchester, GB M8Y 7CZ
Email: [email protected]