At Cozy Scarves Shop, we understand that the anticipation of receiving your carefully selected items is part of the luxury experience. That’s why we’ve designed a delivery service that matches the quality and care we put into every one of our artisan-crafted pieces.

From our Manchester studio to your doorstep, we ensure your premium scarves, home textiles, and lifestyle accessories arrive with the same attention to detail that goes into their creation.

Our Delivery Options

Standard Shipping

For those who wish to receive their items a little sooner, we offer our premium Standard Shipping service:

  • Carriers: DHL or FedEx for reliable, tracked delivery
  • Delivery time: 10-15 days after dispatch
  • Flat fee: £12.95 regardless of order size
  • Ideal for: Those special pieces you can’t wait to wrap yourself in

Complimentary Shipping

For orders over £50, we’re delighted to offer our free shipping option:

  • Carrier: EMS for cost-effective delivery
  • Delivery time: 15-25 days after dispatch
  • Free on all orders £50+
  • Perfect for: Building your collection of timeless essentials

All orders are carefully packaged in our signature tissue paper and boxes – because unboxing should feel as special as the products themselves.

What to Expect

Our delivery process reflects the same artisan values found in our products:

  • 1-2 day processing: Each order is personally checked before dispatch
  • Global reach: Shipping available worldwide (excluding some Asian and remote regions)
  • Secure packaging: Your delicate textiles and accessories arrive in perfect condition
  • Tracking information: Provided for all shipments so you can follow your parcel’s journey

Our Delivery Promise

Just as we carefully source only the finest merino wool and organic cotton for our collections, we select only the most reliable carriers to deliver your items. While delivery times may vary slightly by destination, you can trust that:

  • Your order will be handled with the same care we give our studio samples
  • We’ll keep you informed at every stage of the delivery process
  • Our customer service team is always available should you have any questions

Returns with Ease

Should you need to return any items, we offer a 15-day return policy from the date of delivery. While we’re confident you’ll love your premium lifestyle pieces, we want you to shop with complete confidence.

For more details, please visit our Returns Policy page.

From the moment you place your order to the unboxing experience, we strive to make every touchpoint reflect the quality and elegance of our products. Because at Cozy Scarves Shop, we believe delivery should be more than just logistics – it should be part of the luxury experience.

Have questions about delivery? Our customer care team at [email protected] is always happy to help.